Our Mission
D. R. Shannon Company has proven our dedication to customer service as a
filtration distributor over the last 42 years. We have the resources of a large
company but the responsiveness of a small minority owned company. Our mission is
to provide the highest level of service available and the highest quality
products at the best prices to meet our customers needs.
Company Profile
D. R. Shannon Company has been in the filtration business for over 44
years, representing some of the most respected and established filter products
on the market. We are one of the largest distributors in the country for
several of our product lines. As a result, we have extensive experience,
knowledge and leverage to ensure our customers are well served. We have a
reputation for providing the highest quality service and are filter supplier for
large companies such as Arco, BP, Chevron, Equilon, Tesoro, Texaco, Boeing,
United Airlines, Coca Cola, and Pepsi Co. to name a few.
Organization and Experience
| Customer Service Commitment |
Inventory Management |
Order Processing |
Shipping and Packaging |
Vendor Shelving Program
Contact Information
|
| We have five incoming telephone lines and a dedicated fax line. Our
“800” number allows toll free access for our customers. We have a policy
that every call is answered in a knowledgeable and courteous manner by our sales
staff. We respond to calls of technical nature in a timely manner,
however, there are occasions when a specialist needs to be consulted. With
the many resources available to us, this has proven to be an effective manner in
which to educate our customers more thoroughly with their purchasing needs.
We have also installed EDI communications allowing us to communicate with our
customers electronically. Call us today. |
Click on a
state/province for more information on your Direct Service Representative in
your area.
For all other areas, please contact our Corporate Office
(Washington). |

Alaska |

Idaho |

Oregon |

Washington |

British Columbia |

Alberta |
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- Telephone
- 1-206-824-3308 or call our toll-free number 1-800-255-1032
- FAX
- 1-206-824-2150
- Postal address
- D. R Shannon Company
- 23407 Pacific Highway South
Des Moines, WA 98198
- Electronic mail
- Request for Quote
- General Information
- Sales
- Customer Support
- Webmaster
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